The importance of allowing access into your home
To help us keep everyone safe and homes in good condition, we sometimes need residents to provide re…
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The AllPay App and Internet Payments portal are closing
We want to let you know about an important change to the digital payment services provided by allpay…
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Stock condition surveys - why access to your home matters
Carrying out full stock condition surveys is essential for housing associations, as they give us a c…
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Tell us more: Hightown’s new campaign to meet your needs
Hightown is excited to launch a new campaign called ‘Tell us more’, designed to help us better under…
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April rent change: Key steps for Universal credit and Housing benefits
On Monday 6 April (not before), log into your Universal Credit journal and fill in the "To-do" secti…
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Children’s art competition: “Why I love my neighbourhood”
Do you have a little artist at home? We want to see what they love about where they live! Our new ch…
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Beware of companies offering to handle disrepair claims
In recent months, there have been a rise in private companies contacting residents about housing dis…
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New Homes Week 2026 - Eloise story
As part of New Homes Week, we’re delighted to share the story of Eloise, one of our newest shared ow…
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