Quick exit

Domestic abuse does not have to be physical violence, it could be financial abuse, verbal abuse or a variety of other types. It's also important to know that abuse can come from any type of family relationship, not just a romantic partner.

Any incident or pattern of incidents of controlling, coercive or threatening behaviour designed to intimidate, punish or frighten is domestic abuse.

Abuse can encompass (but is not limited to):

  • Psychological

  • Physical

  • Sexual

  • Financial

  • Emotional

  • 'Honour based' such as forced marriage or female genital mutilation (FGM)

Quick exit

We will investigate incidents of domestic abuse promptly. The needs of the victim shall be the primary concern and the health and safety of the victim the first priority.

Hightown Housing Association will:

  • Support victims at risk of, or experiencing, domestic abuse

  • Work in partnership with other agencies such as the police and local authority

  • Encourage early reporting through housing officers

  • Make necessary referrals to external agencies

Please do not hesitate to contact your Housing Officer or any member of staff to report an incident on 01442 292300.

Quick exit

Support available

In an emergency, always call 999.

In a non-emergency, please call 101.

National Centre for Domestic Violence

This is an independent organisation which provides free and confidential support, legal injunction advice and information to help people cope with the effects of domestic abuse. Call 0844 8044 999 to speak to the victim care team. Or text for help TEXT “NCDV” on 60777.

Quick exit

Local Authority

Please contact your local authority to make an application to a local refuge or shelter. These can be found through your local council web page. Your Housing Officer may also be able to signpost you to the correct contact information.

Women’s Aid

Please contact Women’s Aid to help with accommodation if you are unable to return to your home.

National Domestic Abuse Helpline

This is a 24 hour domestic abuse helpline that is free to contact. The helpline can help you to work through your rights and options. 

Tel: 0808 2000 247

Find support for domestic abuse

Quick exit