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Hightown Housing Association
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Newsletters for customers

Check out the latest editions of our customers' newsletter.

Mytown News July 2026 (1)

MyTown News

Learn about the fantastic work our customer involved groups are doing, balcony safety, keeping your home healthy, helping you stay on top of your rent account and much more.

Read the July 2026 issue

MyTown News e-newsletter is a monthly news update, keeping you informed about the things that matter to you most.  Read the latest editions below.

  • October 2026 issue

    Find out how your right to information has been made easier, how we're helping customers stay on top of their rent accounts and who the winners are of our first Good Neighbour Awards.

    Read more
  • June 2026 issue

    Our Tell Us More survey continues, new system to support rent payments, help us keep your homes safe and much more.

    Read more
  • May 2026 issue

    Tell Us More, our new customer insight campaign, important changes to the AllPay App and internet payment portal, estate improvement bids results and much more. 

    Read more
  • April 2026 issue

    Learn about why we survey the condition of your home, helpful information if you are facing debt, our pledge to LGBTQ+ customers and lots more.

    Read more

MyTown News is your bi-annual printed customer newsletter, packed full of useful stories and info about your home and your community. The newsletter is posted to every Hightown customer in January and July. 

  • January 2026 issue

    Hightown's new values, tackling damp and mould, winter home safety tips, the launch of our good neighbour award and loads more.

    Read more

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