Residents news

A male member of staff sat down at a dining room table drinking a cup of tea, talking to a resident and her young child.

Tenant Satisfaction Measures survey 2026

Each year, we invite a sample of Hightown customers to share their views through our Tenant Satisfac…

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Hightown donates laptops to help tackle digital exclusion

Hightown is supporting local communities beyond housing by donating 10 refurbished laptops from a re…

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Woman sitting at a desk looking hot with a bottle of water and a desk fan

Beat the heat – stay safe during the heatwave

Hot weather can affect your health, particularly if you are older, have underlying health conditions…

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Four members of Hightown's Customer Experience Panel and Two Hightown staff holding up signs that read: Customer Experience Panel

Meet the Customer Experience Panel (CEP)

We’ve relaunched our Customer Experience Panel (CEP) —meet the members and hear why they’re helping…

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