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Looking for a shared ownership home to buy? Hightown may have a property right for you. 

All our available homes are listed on our website.

Find the right property for you, check the eligibility, and register your interest.

Shared ownership is a great scheme that aims to help first time buyers onto the property ladder. Rather than renting, you can buy a 50% share in your home with a much lower deposit than you would need to buy a home outright. You then pay a subsidised rent for the remaining shares and can buy more shares over time.

Shared ownership makes buying a home manageable and affordable.

Unfortunately, you cannot apply to us directly for social housing.

We do not hold waiting lists for our housing; our properties are let to people from the council's registers so you must apply with your local council.

If you're in housing need, facing homelessness or need an affordable home, you can apply to go on your local council's housing register.

Not in the position to buy a home right now? Through our Rent for Less (also known as Intermediate Rent) scheme you can rent a stylish modern home for 80% of the normal market price.

All our available properties are advertised on our website, but they can let very quickly so get in touch with us if you're interested in a specific property.

Rent for Less could be your stepping stone to owning your first home.

Through this scheme you can save 20% of what you would have spent by renting on the private market, giving you the breathing space to save up a deposit and buy your first home. Most of our Intermediate Rent tenants stay on for 2-5 years before going on to buy a home.

N.B. you cannot apply for these properties if you receive housing benefit.

If you are over 18 and need a bed for tonight, you might be able to stay in our night shelter in St Albans, Open Door.

To see which jobs we have available now, click on the link below.

Can see the job for you just now? We have lots of services in Herts, Beds, Bucks and Berkshire. Sign up to job alerts with us to find out about the latest vacancies in your area.

We're a charitable housing association, set to deliver 500 new homes every year and providing a range of care & supported housing services. We can offer a wide variety of jobs and a great place to work.

We are experiencing significant growth and we need committed people to help us make a difference in people's lives: whether that is in developing new homes, or providing care on the front line. Click on the link below to find our more information about working for Hightown.

Many of our staff work with us because we directly help people who are in need. But we also offer competitive pay and a range of benefits for our team.

There are opportunities to volunteer at our nightshelter for homeless people in St Albans through the Open Door charity.

We operate a range of care & supported housing in Hertfordshrie, Bedfordshire, Buckinghamshire and Berkshire. To find out more about our services or to find details for a specific service, use the link below.

One of our core values is that our service users come first. We are committed to providing high quality care & support across our 80 services and helping our service users to live live to the full.

Use the link below to read more about how we operate our care & supported housing.

Follow the link below to view our current vacancies and send in a referral.

To contact the Hightown Support central office team, you can email cash.services@hightownha.org.uk or call us on 01442 292267.

Hightown has over 70 care and supported housing services. To contact an individual service, click the link below and use the search to find the service you need.

To contact the Hightown Care and Support central office team, you can email cash.services@hightownha.org.uk or call 01442 292267 and ask to speak to a member of the team.

If you are over 18 and need a bed for tonight, you might be able to stay in our night shelter in St Albans, Open Door.

To report an emergency repair, please call us on:

Note: leaseholders and shared owners can only request repairs to communal areas.

Please log into your online account to report the problem to our Repairs team.

You can also use your account to track your repair.

Shared owners and leaseholders can report repairs to communal areas or grounds.  Please log into your online account to report a repair.

Your account will show you any repairs to your estate or block that we are already aware of.

If you would like to follow up on a repair that has been logged on your MyHightown account or would like some further information in regards to a repair, please get in touch with us.

maintenance.services@hightownha.org.uk

01442292300

Take a look at our information page on Anti-Social Behaviour. Here you will find details on what anti-social behaviour is and how you can report it.

If you have noticed an issue on your estate (such as a broken communal gate) or you have general questions (such as your bin collection or window cleaning schedule) please get in touch with our property services team who will be happy to help.

If you're not happy with our service, please follow the link below to find out more about our complaints process and how to make a complaint.

Use your Allpay swipe card to pay your rent using any of the methods below, using cash, credit or debit cards. You will also need to have your tenancy number to hand.

1. Allpay app - you can download it to your smartphone at no cost, either from the Apple App Store or Google Play.
2. Pay online - visit the AllPay website
3. By text - just log onto AllPay to register for this service.
4. In person - find your nearest PayPoint payment outlets
5. Over the phone - your swipe card can also be used to make payments over the phone, just call 0844 557 8321.

Sign in to your MyHightown online account to view your balance and check your rent statement.

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If you are struggling to pay your rent, it is very important that you let us know. We may be able to offer you advice and help.

Call 01442 292335

Email the rent team

We hold lots of resources that can help you on this website. You will also find information on other agencies that are there to help people manage their money and get out of debt.

Please fill in an online enquiry form. We will forward it on to the relevant person and they will get in touch with you.

You can call our main switchboard who will put you through to the right person.

Open hours:

Mon-Fri: 9am - 5pm

01442 292300 

Hightown House
Maylands Avenue
Hemel Hempstead
Hertfordshire
HP2 4XH

Hightown manages over 80 care and supported housing services across Hertfordshire, Buckinghamshire and Berkshire. Email cashservices@hightownha.org.uk or call 01442 292300 if you have an enquiry.

Every donation made to Open Door helps us continue to make a huge difference to the lives of homeless people in St Albans.

£10 per month could pay for a new starter home pack
£20 per month could pay for a one to one advice session
£50 per month could pay for a person's food in the night shelter for a month

As a registered charity Open Door can claim an extra 25% in tax on every eligible donation by a UK tax payer. If you are a UK tax player we would really appreciate it if, when you donate, you indicate you would like Gift Aid to apply to your donation.

Gifts in kind, such as food or clothing, help us to continue our work with he homeless. If you have items that you could donate to us, the best way is to contact our Manager at Open Door by calling 01727 859113.

For all media enquiries, please contact media@hightownha.org.uk or call 07834578872.