If there is an emergency, call us immediately so we can get a contractor out straight away. 

Report a repair

If you have a routine repair, you can report and track it using your MyHightown account. 

You can also send in repairs via email at maintenance.services@hightownha.org.uk or call 01442 292301 during office hours.

Emergencies

If you need to report an emergency repair please call:

  • Between 9am - 5pm Monday - Friday: 01442 292301
  • Out of hours: 0845 160 0077 (local rate) or 0203 701 3525 (from a mobile phone) 
Different tools used for repairs to properties

Repairs - all you need to know

Read our frequently asked questions and top tips on repairs issues.

Read more