Our approach
In our registered care homes and regulated supported living services, we are committed to providing the best specialist services for people with varied learning disabilities and autism needs.
Our dedicated team focuses on delivering exceptional care, incorporating positive behaviour support strategies for service users facing challenging behaviours.
We understand the unique requirements of the people we support and strive to create an inclusive environment that promotes their well-being. Through specialised training, assistive technology and a positive risk-taking approach guided by our policies, we ensure that our services are tailored to meet the diverse needs of our service users.
Safeguarding, training and innovation
Safeguarding is vital and we prioritise early intervention to minimise health or behavioural escalations. Our staff teams have the skills and values needed for effective engagement and support. We have developed Autism Toolbox Training for practical skills, ensuring our staff are well-equipped with comprehensive autism resources aligned with Skills for Care standards. We foster an atmosphere that encourages innovation and new ideas and approaches to enhance the quality of care we provide.
Our ratings
Our commitment to excellence is reflected in the GOOD rating of all our Care Quality Commission (CQC) Registered Care Homes, demonstrating our dedication to maintaining high standards in service delivery.
Our person-centred approaches and monitoring system reflects our commitment to quality - shown in the results of Provider Assessment and Market Management Solution (PAMMS) carried out by our commissioning authorities. These audits, with many being good and some achieving an excellent rating, showcase our efforts to uphold and exceed industry standards.
Our staff
We recruit staff based on both skills and values. By doing so, our teams are passionate about making a meaningful impact in the lives of our service users. Our strong management teams have capacity to sustain operations and take on new opportunities when they arrive.
Through our dedication to excellence, commitment to safeguarding, and ongoing innovation, we aim to set a benchmark for care and support for individuals with learning disabilities and autism. We provide a nurturing environment that promotes the independence, dignity, and overall wellbeing of our service users.
Testimonals
"The staff are really caring and take the time to get to know my brother and the things he likes. I feel completely confident with the support he receives."
"I really enjoy living here as my Support Workers make me feel safe and happy. Thank you for everything you do for me."
"The support has been superb. My son's care workers have always been empathetic but their knowledge about autism and sensitivity to his needs has turned his life around."
