Mission, values and culture
Building homes. Supporting people.
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Put residents and service users first
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Treat people with respect
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Be cost effective
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Don't compromise standards or safety
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Develop passionate and committed teams
Hightown's culture aligns with our values and social purpose. We are supportive, inclusive and responsive and share an ambition to learn and to develop for the benefit of current and future residents and service users.
Hightown’s aim is to provide as many homes as we can at below market rates and a wide range of housing and support for people who are vulnerable and/or disabled. Hightown’s history over more than 50 years shows our continuing focus on our strong social purpose.
Hightown is committed to retaining its distinctiveness and its reputation for making projects happen which demonstrate Hightown’s values and contribution to society.
We believe that, by developing decent homes and supporting individuals to live with confidence, independence and choice, our work delivers a tangible positive impact for local communities.
During 2023/2024:
New affordable homes built
Residents supported
Service users supported
That's 1.2m hours of support provided and 500,000 support notes written!
Building homes
We are the fastest growing Housing Association in the UK. In 2023/24 we built 664 homes, the most we have ever delivered in a financial year.
Find out more
Our strategy (2024-27)
Read more about our priorities for 2024-27 in our strategy document.
