As part of our commitment to transparency, accountability and giving customers a voice, we recently hosted a service charge webinar for leaseholders and shared owners, providing an opportunity to share information, answer questions and listen to feedback.
During the session for shared owners and leaseholders, we covered:
- How service charges are calculated
- What your service charges pay for
- Why your account may be in surplus or deficit
- Ground rent
- The role of managing agents
- An update on the Leasehold and Freehold Reform Act 2024
- Answers to questions during a live Q&A
If you have any questions about service charges, please contact our Home Ownership team.
