Our Repairs team use local contractors to get your repairs sorted as quickly and cost-effectively as possible. If there is an emergency, call us IMMEDIATELY so we can get a contractor out straight away. If you have a routine repair, you can report it using our MyHightown online service.
Emergencies
Between 9am-5pm on weekdays | 01442 292301 |
Out of hours |
0845 160 00 77 (local rate) |
Report a Repair
Call 01442 292301 Log in to MyHightown More info on repairs
You can report a repair and track repairs to your home or block using our MyHightown service. Once your repair is done, use MyHightown to tell us how it went.
We rely on you to let us know about any repairs needed in your home and to let us in to do them. We will fix problems caused by fair wear and tear. You will need to fix anything that you damage. Please note: if you own your home (incl. shared owners) then you are responsible for repairs in your home but you can log into MyHightown to report repairs to any communal areas.
You can also send in repairs via email at maintenance.services@hightownha.org.uk or call 01442 292301 during office hours.