Make sure your outside tap doesn’t freeze in winter
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Isolate the outside tap inside the property (this should be its own isolation valve, not the stopcock for the entire property).
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Then open the outside tap to drain off any excess water left in the pipework.
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Once outside tap is drained, turn off the tap and leave the isolation valve off until the warmer weather returns.
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You can find your valve under your kitchen sink or in the cupboard upstairs - depending on the property. A lot of the new builds should have a label on it saying 'outside tap'.
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Your home and repairs
Our Repairs team use local contractors to get your repairs sorted as quickly and cost-effectively as possible.
