Residents news

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Hightown donates laptops to help tackle digital exclusion

Hightown is supporting local communities beyond housing by donating 10 refurbished laptops from a re…

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Woman sitting at a desk looking hot with a bottle of water and a desk fan

Beat the heat – stay safe during the heatwave

Hot weather can affect your health, particularly if you are older, have underlying health conditions…

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Four members of Hightown's Customer Experience Panel and Two Hightown staff holding up signs that read: Customer Experience Panel

Meet the Customer Experience Panel (CEP)

We’ve relaunched our Customer Experience Panel (CEP) —meet the members and hear why they’re helping…

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Rent Payment

New system to support rent payments

From the end of June, we will be introducing a new system called Voicescape to help support customer…

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Thriving Together Group

Strengthening accessibility and inclusion during Deaf Awareness Week

As we recognise Deaf Awareness Week (4-10 May), we’re reflecting on the important work taking place…

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Key In Door And House Key

The importance of allowing access into your home

To help us keep everyone safe and homes in good condition, we sometimes need residents to provide re…

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