Hightown have an on site staff office which is situated on the ground floor of the building facing out onto Church Crescent. Outside the hours when staff are on site, CCTV is in operation which can be viewed remotely from another local Hightown service. CCTV will monitor the building entrance, entrance hallway, front door, rear emergency exit and rear hallway. There is also a direct telephone line to the staff which will be manned 24 hours per day.
Hightown Support also chairs a quarterly neighbourhood meeting with the local Residents' Association, police and Albany Lodge
We work closely with our residents, neighbours and local partners to create safe communities. If you are worried about something that you think our staff should be aware of, please get in touch with us.
Hightown Support operates an eligibility and exclusions list and conducts a risk assessment before anyone is granted a licence to live at St Claire's.
We are currently experiencing problems with our landline phone number. Please contact us using the mobile number below.
Please contact us on: 07525 905390