Any matters raised by the Estate Champions will then be followed up by the inspector to ensure that Hightown’s high standards are being maintained within the estate.
As an Estate Champion, you are able to influence the services provided where you live. The Estate Champion role is best suited to residents who are looking to learn new skills, gain useful experience and have an interest in the wellbeing of their community.
If you are interested in becoming an Estate Champion for your area, please email involve@hightownha.org.uk

My home
Everything you need to know about repairing and maintaining your home, paying your rent, service charges, and your tenancy agreement or lease.

Resident Voice and Scrutiny Panel
The Residents Voice and Scrutiny Panel (RVSP) brings residents together as a collective independent voice. It aids and encourages two-way communications between residents and Hightown.

Resident Complaints Scrutiny Group Panel
Every quarter Hightown Managers and our Resident Complaints Scrutiny Group Panel meet to review the complaints we have resolved and suggest any measures to prevent similar complaints in the future.