News

Key In Door And House Key

The importance of allowing access into your home

To help us keep everyone safe and homes in good condition, we sometimes need residents to provide re…

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Allpay

The AllPay App and Internet Payments portal are closing

We want to let you know about an important change to the digital payment services provided by allpay…

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Debbie Jinks, Cllr Mione Goldspink and Andrew Royall. Cllr Goldspink is cutting a ribbon with gold scissors in front of a block of flats.

15 social rent homes delivered in Bishop’s Stortford

Fifteen local people and families have moved into affordable social rent homes in the heart of Bisho…

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Stock Condition Survey

Stock condition surveys - why access to your home matters

Carrying out full stock condition surveys is essential for housing associations, as they give us a c…

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A female member of staff helping a resident on a phone call and using her computer.

Tell us more: Hightown’s new campaign to meet your needs

Hightown is excited to launch a new campaign called ‘Tell us more’, designed to help us better under…

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A row of people's hands, typing on a computer.

April rent change: Key steps for Universal credit and Housing benefits

On Monday 6 April (not before), log into your Universal Credit journal and fill in the "To-do" secti…

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Headshot of Maxine Espley MBE - Chief Executive of Hightown Housing Association

CEO Maxine Espley MBE appointed to Hightown Board

Hightown chief executive Maxine Espley MBE has been appointed to the Hightown Board as an Executive…

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Libby 2

Celebrating International Women’s Day: Libby’s journey in building safety

To mark International Women’s Day, we’re sharing an inspiring case study from Libby, our building sa…

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