Young People's Service
Elsadiqsalim and Kirsty.jpg
YPHS Making Christmas boxes 2
Elsadiqsalim 3.jpg
Sian and Charmaine
Katie, Maija , Dannielle
Young People's Housing Service,

The Young People’s Housing Services (YPHS) in Watford, Hemel Hempstead and Luton provide accommodation and support for young people aged between 16-24 years. For more information please contact:

  • Number of people: 36
  • 24hr Care & Support
  • Communal Lounge
Enquire today
  • Scheme Information

    The Young People’s Housing Service (YPHS) provides accommodation and support for young people aged between 16-24 years. The length of stay is normally up to two years.

    We will help you to learn to live independently and take responsibility for your own life by:

    • Providing support in everyday living in accordance with your agreed individual support plan.
    • Consulting and working in partnership with you and other relevant key people to develop and sustain flexible and responsive services.
    • Providing and maintaining good quality housing.
    • Promoting your awareness of your rights and responsibilities.
    • Supporting you to make informed choices and develop the skills needed to live independently.


    We can provide flexible support, from just a couple of hours each week to 24-hour support. This support can include:

    • practical assistance with daily living such as shopping, healthy eating and budgeting.
    • help and guidance to access education, leisure and employment opportunities.
    • support to address personal, emotional and health issues.
    • guidance for young people to help them to stay safe in their homes and off the street.
    • support to enable young people to understand their responsibilities under their tenancy agreements and maintain their tenancies.

    The overall focus of our work with young people is to support them to gain the skills and confidence necessary for independent living.


    We provide a range of supported housing options which include hostels, flats and converted houses where young people live as a group. Two of these are in Watford, a third is in Hemel Hempstead and two are in Luton. They provide accommodation for 36 young people in need of higher levels of support. All sites are staffed throughout the night and have an office base for our day staff.

    All of our properties are either a bus ride from or within walking distance of local town centres.


    To be eligible for accommodation and support with us you must:

    • be aged between 16 - 25 years
    • agree to work with our staff to develop and comply with planned support
    • accept the principles of shared living (applicable to shared housing only)
    • be eligible to receive housing benefit or be able to pay your rent.

    You can be referred to us by another agency such as Children's Schools and Families, the Probation Service, Local Authority or other agencies who you receive support from. The agency who refers you will need to complete an application form.

    You can also refer yourself by either completing an application form or emailing the service

  • Meet the residents

    Sian's Story

    Charmaine's Story


Ask about this service

If different to the service user

The team here are very supportive, particularly because we have Kirsty to help us day to day. She helps us with many different things from our studies to help cooking and cleaning the house.

Elsadiqsalim (16), asylum seeker from Sudan now resident in Hemel Hempstead

Without the support of staff at Hightown, I don’t think I’d be able to cope. They let me use their computers if I need to research anything for my college work. They’ve helped me so much and I’m very thankful for that.

Maija (17), former 'sofa surfer' now YPHS resident in Watford,

When I started receiving support from Hightown, they really introduced me to the outside world as all I knew was home and school. Without their support I would be totally lost. They’ve taught me how to use public transport, pay bills, manage my finances and give me advice when I’ve needed it. Thanks to the support I’ve received, I’m now well on my way to getting my own flat and living totally independently. I’ve been able to focus on my college course and getting into university to study midwifery.

Charmaine (18), left home due to relationship breakdown, former resident in Watford YPHS