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Get involved

There are lots of different ways to get involved as a resident at Hightown. Our goal is for you to have the opportunity to get inv…

Customer Experience Panel

The Customer Experience Panel (CEP) brings residents together as a collective independent voice. It aids and encourages two-way co…

Tell us more: Hightown’s new campaign to meet your needs

Hightown is excited to launch a new campaign called ‘Tell us more’, designed to help us better understand and meet the needs of ou…

Claiming Benefits

Find out if you're eligible for financial support, how to apply for benefits and what you may be entitled to by using an online be…

Crisis Support

If you need help for a mental health crisis or emergency, you should get immediate expert advice and assessment. Don't hesitate t…

Report a safeguarding concern

If you think you or someone you know is being abused, or neglected you can making a safeguarding referral. Find out who to speak…

Contacting Hightown Departments

Find out who to speak to at Hightown and what each department can help with.

Meeting the needs of customers affected by domestic abuse