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Hightown Housing Association
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9 results found for the term 'customer c harter'
  • Four members of Hightown's Customer Experience Panel and Two Hightown staff holding up signs that read: Customer Experience Panel

    Get involved

    There are lots of different ways to get involved as a resident at Hightown. Our goal is for you to have the opportunity to get inv…

    View more
  • Four members of Hightown's Customer Experience Panel and Two Hightown staff holding up signs that read: Customer Experience Panel

    Meet the Customer Experience Panel (CEP)

    We’ve relaunched our Customer Experience Panel (CEP) —meet the members and hear why they’re helping us better understand what matt…

    View more
  • Three women and one man holidng up signs that read 'Customer Experience Panel'

    Customer Experience Panel

    The Customer Experience Panel (CEP) brings residents together as a collective independent voice. It aids and encourages two-way co…

    View more
  • A woman using her mobile phone on a table. Email icons are shown, she's looking at her emails.

    Newsletters for customers

    Check out the latest editions of our customers' newsletter.

    View more
  • A large group of people stood in front of a road name, which is 'Jones Close'.

    Our customers

    Our customers are at the heart of our decision making.

    View more
  • A female member of staff helping a resident on a phone call and using her computer.

    Tell us more: Hightown’s new campaign to meet your needs

    Hightown is excited to launch a new campaign called ‘Tell us more’, designed to help us better understand and meet the needs of ou…

    View more
  • The entertainment at the event waving and getting children to do the same. They are in the sun, there are a lot of children in the photo, and a bouncy castle in the background

    Events for customers

    Check out our upcoming resident involvement events.

    View more
  • A person calculating costs and making notes about claiming benefits

    Claiming Benefits

    Find out if you're eligible for financial support, how to apply for benefits and what you may be entitled to by using an online be…

    View more
  • Customer charter

    Hightown customer charter for residents

    View more
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