Mother’s day isn’t always an easy day to celebrate for the mums starting off in Hightown Housing Association’s Mother and Baby Service, based in St Albans, but thanks to the supportive staff they will be given the help and guidance they need.

The Mother and Baby unit, provided in partnership with St Albans City and District Council, helps up to eight young mums aged between 16 – 30 and provides the emotional and practical support the women need to raise a baby and find more permanent accommodation.

Kyrah was recently helped by the service after being referred by St Albans City and District Council. When Kyrah first visited the service, she instantly got a ‘warm and welcoming’ feeling and moved in when her daughter was three months old.

Kyrah quickly got to know the other mums living there and formed a strong bond with a few of them, who she now considers ‘forever friends’. Kyrah felt she grew in confidence and was able to help the others with their babies.


Kyrah has now moved on from the service and acknowledged the role the staff played:

“The staff helped with everything, if I needed help with baby food or sorting out a weekly budget or how to cook something. They were also around if I just needed to talk or was finding things tough. They understand that being a new mum changes everything and it can get lonely sometimes.”

John, who works at the Mother and Baby Service added:

“We always aim to make sure the mothers at the service feel valued, fully accepted and supported. Making sure we listen, show patience and encouragement, as well being sensitive to individual’s circumstances is a key part of our role.”