A care home manager in Aylesbury, Buckinghamshire, has been recognised for her person centred approach at the East Regional Great British Care Awards 2021.

Julie Monaghan, the scheme manager for Willow House, a care and supported housing service in Aylesbury for people with learning disabilities, operated by Hightown Housing Association, won the award for Housing with Care. The award highlights an individual or team who provides person centred services to vulnerable people living in any kind of care or supported housing scheme. 

Throughout the pandemic, Julie supported her service users through some of the most difficult times, including John, who sadly lost his sister during lockdown. After discovering that due to the Covid-19 restrictions there would be a cremation with no family or friends in attendance, which would have devastated John, Julie stepped in to advocate, to explain John's situation. Thanks to Julie's intervention, John was able to give his sister the send-off he had imagined and help carry her coffin to her final resting place. By putting John's needs first and involving him in the funeral plans, Julie has helped him cope with loss and grief.

Julie Monaghan. scheme manager at Willow House, said:

"I was blown away by my shortlisting but to win is such an amazing feeling. I love working in care as I tremendously enjoy supporting my service users to live an independent and fulfilling life. Seeing them thrive is so rewarding. My staff and I make it our mission to always provide the highest quality of care to service users."

The Great British Care Awards are a series of regional events across the UK and are a celebration of excellence across the care sector.

Julie is now through to the Great British Care Awards national final, scheduled to take place on 25 September 2021, which will see all the regional winners get together to celebrate.