Welcome to Hightown Tenants' Area. Here you will find information relating to your home and your tenancy with Hightown.
Please note: not all our tenants are on the same type of tenancy. In some areas we have flagged up specific information that will only be relevant to certain tenants (e.g. intermediate rent tenants), please look out for this.
Watch the video below to find out what the six simple rules of the tenancy agreement are.
Repairs and maintenance to your home. Find out how to report a repair, who is responsible for what and what are timescales are.
Find out moreInformation on how to pay your rent, what to do if your struggling to pay and advice on welfare and benefits.
Your rentNeed to downsize? Looking for a bigger home or want to move somewhere else? Find out more about what to do if you're looking to move out of your Hightown home.
Moving homeFind out more about our different types of tenancy and what rights and responsibilities come with a Hightown tenancy,
Your tenancyHightown takes fire safety very seriously and it is important that we all work together to stay safe and help prevent fires.
Fire safety in your homeIf you are experiencing any type of domestic abuse, or you are worried for your neighbours well-being, please speak to someone. Our Housing Officer can offer help and advice on support services available.
Feeling safe at home