An error by AllPay has meant that rent has been taken from accounts twice. You will be refunded today and any proven charges you incur will be paid by AllPay. 

Welcome to the Residents' Area of our website. Here you will find all the information you need on your tenancy or lease with Hightown.

Please use the links below for common actions and to access your online account. You can also find a host of useful information in the Leaflet Rack.

If you are not a Hightown resident and are looking for a home, please visit our Find a Home page.

Fires in high rise flats - what you need to know

How to plan your escape from a fire

Fire safety in the home