Electrical testing

Hightown has a legal responsibility to ensure that the electrical installation within our properties are maintained properly to protect you, your family, your home and your neighbours. This means that the electrics need to be checked regularly.For this to be done, we will send an approved contractor to your home. During this visit your smoke and carbon monoxide detectors will be checked and, where necessary, replaced.

Since we use different electrics in our homes every day it can be easy to forget how dangerous faulty switches, sockets and electrical installations can be. Exposed wires can cause injury and/or fires. In order to keep you safe, it is essential that when you are contacted by Hightown or one of its approved contractors that you arrange to let them in to carry out this important test.

The test itself will take around 2 hours depending on the size of your home and will involve the testing of the consumer unit, sockets, switches and light fittings to ensure they remain safe to use. If you have a card or key meter for your electricity, please make sure that these are in credit to enable the testing to be carried out.

If you fail to give access for this appointment, we may have to consider legal proceedings by applying for an access injunction which, if needed, would result in us asking the court to order you to repay costs of at least £308.

In light of the recent government guidelines regarding the spread of Coronavirus, we will ask you to let us know if you or anyone in your household has got a persistent cough or fever, or if have you been asked to self-isolate. These electrical works are considered urgent and we will be continuing with our schedule as normal.

Please help us by keeping a 2 metre (over 6 feet) distance and stay in another room while the work is carried out. Our contractors will wear personal protective equipment and wipe down any surfaces they touch.

Carbon monoxide detectors and smoke alarms

Regularly testing your carbon monoxide and smoke alarms is extremely important. A few minutes of your time will ensure that your alarms are working correctly and could help save the lives of you and your family.

You should test alarm systems at least once a month using the integral test button. Systems should also be checked if you have gone away for a few days or if there has been a power failure. 

When you hear the low level battery warning signal, change the battery in the alarm immediately. This could happen at any point between one to ten years.