Please use the out of hours service for emergencies only.

We are aware that over the last few weeks some of our residents have been experiencing difficulties getting through to our out of hours service. This has been caused by unforeseen staff shortages in the call centre, due to Covid-19. Unfortunately as a result we are expecting this disruption to last for a few more weeks.

We would like to apologise to anyone that has been effected by this or may experience problems in the near future.  

During these unprecedented times, we ask that you please only report extreme emergencies outside of office hours. These will be issues that are causing a risk to the health, safety or security of you or your property.

Our Repairs Team are working Monday to Friday, 9am to 5pm and available to take your call regarding all other repairs on 01442 292301