We are aware that some of our residents have raised issues and concerns using Facebook community groups.
We are sorry to hear that residents are not happy and are keen to do what we can to address these issues.
Unfortunately, Facebook does not allow organisations to join or participate in community groups so we are unable to respond to any concerns raised on these forums.
We want to hear from and respond to our residents so please contact us directly. You can:
- For repairs, call 01442 292301 (office hours) or, for emergency repairs out of hours, call 0845 160 00 77 (local rate) or 0203 7013525 (mobile)
- For all other matters call 01442 292300
- Contact firstname.lastname@example.org
- Use your MyHightown account to contact your Housing or Estates Officer directly or to go to ‘Report It’ to report anti-social behaviour or raise a complaint
If residents witness criminal activity or fear for their own safety, please contact the police by calling 999 in an emergency or 101 in other cases.