If you have a gas leak, open the windows and doors, shut off the gas at the meter and call 0800 111 999 immediately.
Gas Safety checks - have you arranged yours?
By law, Hightown needs to ensure that the gas fittings and appliances in your home are maintained properly. This is to protect you, your family, home and neighbours.
Faulty gas appliances, fittings and blocked flues can put you at risk of gas leaks, fires, explosions and carbon monoxide poisoning. Unserviced appliances may also cost you more on your bills, as well as being prone to breakdowns.
Gas fittings and appliances need an annual service. As part of this visit, your smoke and carbon monoxide detectors will be checked and, where necessary, replaced.
Hightown’s gas servicing contractor, Sun Realm, need your co-operation to allow them to carry out this vital work. Sun Realm will write to tell you the date they will be attending. If you need to change the date or time, please call Sun Realm on 01582 509424.
If you don’t let the engineer in, we will take legal action to gain access and recharge any costs to you. However, if you provide prompt access to the gas safe engineer, you will be entered into a prize draw for a £25 High Street shopping voucher.
As your landlord, we need to have your boiler inspected every 12 months to make sure it's safe. Our contractors, Quality Heating Services, will write to you once per year to arrange an appointment.
Remember - appliances that haven’t been maintained properly can produce a toxic gas that can kill without warning.