Any matters raised by the Estate Champions will then be followed up by the inspector to ensure that Hightown’s high standards are being maintained within the estate.

As an Estate Champion, you are able to influence the services provided where you live. The Estate Champion role is best suited to residents who are looking to learn new skills, gain useful experience and have an interest in the wellbeing of their community.

If you are interested in becoming an Estate Champion for your area, please email involve@hightownha.org.uk

Tahlia's story

Meet Tahlia - a Hightown resident and estate champion who shares her experience of being an involved resident. She tells us what she enjoys about the role and the positive impact she has been able to make on her community.

Hightown resident and young son outside their home

My home

Everything you need to know about repairing and maintaining your home, paying your rent, service charges, and your tenancy agreement or lease.
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Three women and one man holidng up signs that read 'Customer Experience Panel'

Customer Experience Panel

The Customer Experience Panel (CEP) brings residents together as a collective independent voice. It aids and encourages two-way communications between residents and Hightown.
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