Our performance is regularly analysed to ensure we achieve our strategic objectives.

Children smiling and laughing at summer event

Annual Report 2023/24

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Hightown resident and her two children smiling and playing in the living area.

Annual Report for Residents 2023/24

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Group of people standing in front of houses and behind a Hightown branded ribbon being cut by Victoria Collins MP

Social Impact Report 2023/24

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Resident and her two daughters sitting outside their new shared ownership property

Tenant Satisfaction Measures 2024/25

Find out how we performed for customers in low cost rented accommodation and for low cost homeowners (shared owners).

TSM results
  • Resident and her young son smiling and laughing outside their home

    Making improvements

    Find out how we are making improvements to our services to residents. 

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