As a social landlord, we are committed to ensuring our residents' safety and welfare. Following the tragic Grenfell Tower fire in June 2017, the UK government took steps to enhance building regulations and fire safety. The review highlighted the need for stronger regulations, specifically around high-risk residential buildings.
We have a dedicated Building Safety team who oversee safety standards in the buildings we own and manage. Working together with tenants helps us make your homes even safer.
Hightown carries out Stock Condition Surveys every five years and it is very important that you allow access to your home for the inspection to be completed. A Stock Condition Survey is an assessment of the condition of the main elements of the inside and outside of your home including the roof, windows, electrics, kitchen and bathroom.
The survey helps us to assess the age and condition of each building element so that we can plan for future works. It also helps to make sure that your home is safe, well maintained and meets the Decent Homes Standard. The survey does not collect information on any outstanding repairs to your home, if you need to report a repair you can do this via the MyHightown portal or by contacting our Repairs team.
If you have any questions or concerns about building safety, please contact building.safety@hightownha.org.uk.
