Our values are a set of guiding principles that our colleagues, residents and the people we support created together to reflect who we are and what we stand for as an organisation.
Our values shape our culture and guide how we interact with each other, with our customers and with our communities.
Our values
Empower
- Trust staff to make decisions and act with integrity
- Provide opportunities for professional growth and learning
- Encourage initiative and support new ideas
Respect
- Listen actively to colleagues, residents and people we support
- Value diverse perspectives and treat people with dignity
- Communicate openly, honestly and courteously
Inclusion
- Ensure everyone feels welcomed and valued, regardless of background
- Actively communicate with and seek input from under-represented groups
- Challenge exclusionary behaviour and promote equal opportunities
Compassion
- Show understanding and patience in all interactions
- Offer help and support to those facing challenges
- Be approachable, empathetic and respond to the needs of others with care and kindness
Collaboration
- Actively share information, ideas, lessons learnt and constructive feedback
- Work as one to strive for excellence, respond to change and overcome challenges
- Celebrate and take pride in successes
