Lola Chappell, a person we support, received the prestigious ‘Leading Light’ award at the Rumble Awards ceremony - a recognition of commitment, kindness and dedication to creating change.

The Rumble Awards celebrate the achievements of individuals with learning disabilities, honouring their contributions and unique talents within the community.
Winning the ‘Leading Light’ award was a meaningful moment for Lola. “I feel really honoured to have the award,” she shared. “Because I am making a difference to people’s lives and it recognises all the work I have been doing.”
A journey of strength and purpose
Lola enjoys yoga, spending time with friends and family and attending her local day centre. She’s also learning to drive, a step toward even greater independence. But beyond her personal interests, Lola is a passionate advocate for people with learning disabilities, using her voice to educate and inspire.
From struggles to strength
A district nurse who helped Lola through personal challenges saw her potential and encouraged her to apply for a role within the NHS that would change her life. Lola has also been supported along the way by Hightown staff, who have helped her grow in confidence and independence. Two years on, she loves her job.
“I do talks to up to 30 people or more about my disabilities and how they can make reasonable adjustments,” she explains.
Championing change through the Oliver McGowan project
Lola is a key contributor to the Oliver McGowan Mandatory Training on learning disability and autism - a vital initiative named after a young man who tragically died due to a lack of understanding and reasonable adjustments in healthcare.
She co-delivers both full-day, in-person sessions and shorter online webinars, helping health and social care professionals across Hertfordshire become more confident, informed and person-centred in their approach.
Charlie Strack, Care Education Team Leader at the Hertfordshire Care Providers Association (HCPA), shared high praise for Lola’s impact:
“Lola’s passion, creativity and professionalism have left a lasting impression on all of us at HCPA, including the learners. The Rumble Award is a well-deserved recognition of her fantastic contributions and her commitment to improving the quality of care across the county.”
When asked what message she would share with those in healthcare, Lola’s answer is simple:
“Just listen to what we have to say, as we are saying it for a reason.”
