Hightown's commitment to supporting communities extends beyond housing. Thanks to a recent technology refresh, 10 disused laptops have been donated to local charity Community Action Dacorum (CAD), helping to tackle digital exclusion and provide opportunities for people across the local area.
The laptops are making a difference through CAD's digital inclusion projects. They are being used to support refugees with digital literacy, help people experiencing homelessness access online services and enable young people to build confidence using technology before progressing to further education.
Rich Harvey, Head of Technology and Change, said:
"As Hightown continues to invest in modern technology to deliver better services to our customers, we're also giving our older laptops a new purpose - helping to improve digital inclusion and ensuring more customers can connect, learn and thrive."
The initiative was made possible through partnership working between Hightown and CAD, with support from the Tenancy Sustainment team.
Sarah-Jane Jackson, Tenancy Sustainment Officer, explained:
"Working in Tenancy Sustainment, we regularly see the impact that digital exclusion can have on people's lives. Something as simple as not having access to a laptop can make it difficult to manage bills, access benefits, search for furniture or communicate with services. We're delighted that these laptops are helping local people improve their circumstances and access opportunities that may otherwise have been out of reach."
The impact is already being felt.
One laptop has been provided to a family with two children aged 9 and 11 who are receiving support from a Family Support Worker. With English as a second language for both parents, the family previously faced challenges accessing online services and supporting their children's learning. The laptop is now helping the children access educational resources such as BBC Bitesize and Spelling Shed, while also enabling their parents to engage with online courses and essential services.
Another laptop has been donated to a young student studying a BTEC Level 1 Introductory Diploma in Applied Science. Having access to a reliable device has enabled him to complete coursework, carry out research and participate fully in online learning, supporting his progress and future aspirations.
Sarah-Jane added:
"This is a great first for Hightown, and we will continue to explore opportunities to repurpose technology wherever possible to support our customers, local charities and the communities we serve."
While the laptops may no longer have a place within Hightown's day-to-day operations, they are helping to open doors for others. From supporting children's education to enabling people to access training, services and employment opportunities, these donations are making a tangible difference. It's a great example of Hightown's commitment to helping people build brighter futures.
