We are committed to making sure that our homes and services meet your needs now and in the future. By working with residents and involving you in every aspect of what we do, you are able to influence decisions and get involved with any changes to service at Hightown.

There are lots of different ways to get involved. Watch the short video below to find out more:

Our goal is for you to have the opportunity to get involved in a way that works for you. We love to hear the views of all our residents.

Take a look at our local arrangements for involving residents by clicking the button below. 

Local Arrangements

For more information about Resident Involvement, please read our Resident Involvement Impact Assessment which outlines some of the ways Hightown measures and evaluates the difference made to services by involving residents. 

Impact Assessment

Why get involved?

Active involvement with Hightown will give you the chance to:

  • Be active in shaping Hightown and improve our services for all residents
  • Gain useful skills
  • Meet new people
  • Increase your knowledge in a range of housing services

Training and support is always provided. To make sure that our involvement opportunities are accessible to all and don’t cost you more than energy and enthusiasm, we will pay your reasonable expenses such as travel costs, carer costs (child or adult) etc.
Tel: 01442 292300 (ask for Resident Involvement)
Email: involve@hightownha.org.uk